For the past five years PMB RES has been outpacing the industry stand Kingsley Index for Overall Tenant Satisfaction.
Tenant Service
Our Property Management and Engineering teams embrace tenant service with intention every day.
Last year over 88% of our properties exceeded the Kingsley Index.
Even more, for 2023, It is our pleasure to announce that PMB Real Estate Services has been awarded First Place in the Grace Hill Elite 5 for achieving the nation’s highest tenant satisfaction scores in the medical office sector, as measured by the Kingsley Survey!
PMB RES has long been committed to extraordinary tenant relationships. This honor speaks to our consistently high scores on the survey while also reflecting our personal connection to and focus on those relationships. Congratulations to our field teams in every one of our regions for contributing to this special acknowledgement through their daily focus on creating satisfied, loyal tenants in everything they do.
Additionally, we are proud to also celebrate the four PMB RES properties that were recognized by the Grace Hill 100% Club for achieving perfect 5.0 tenant satisfaction scores for two years in a row. Way to go teams, we can’t wait to see what you accomplish next!
